A pregnant Seattle woman who was kicked off a city bus when her baby’s dirty diaper was deemed to be a disturbance to other passengers has rejected an apology and may sue.
“You don’t just come out of nowhere and kick a mom off a bus with a sick child,” Nichole Hakimian told local ABC affiliate KOMO.
Hakimian says the problem she ran into this week as she took her sick 1-year-old son to the doctor took the stress of traveling with a baby to a whole new level.
“He had just pooped in his diaper as soon as I got on [the bus],” she told ABC News.
“Right after that, the bus driver told me to get off the bus,” Hakimian said. “I said, ‘why is that?’ She said, ‘your baby … smells really bad. And it’s not fair that we all have to smell that.'”
The 4-month pregnant mom then exited to the bus, she says, still a mile and a half away from her baby’s doctor.
Seattle Metro opened an investigation into the incident and said the driver in question is a 9-year veteran employee with an excellent record, according to KOMO.
“This is a very unique situation. Our goal is always to balance the comfort of all of our riders with providing good customer service,” a spokesman said. “The driver didn’t violate Metro policy – she felt she had to advocate for her passengers by politely and apologetically asking the woman to exit the bus.”